Telephone System New Advanced Features

Phone Points Fast specializes in the new telephone system and Data are specialists in providing quality telephone systems to businesses, ranging from the small home office to multinational companies. A certain function may not be required initially but will prove invaluable in the future.  In most cases it is probably best to put in a system that can be upgraded to cater for future requirements.  This is where a requirements analysis helps in this decision.

Some New Telephone System functions that should be considered are:

•Direct Inward Dial (dial direct to extensions from outside)

•Voice mail

•Automated Attendant (Press 1 for sales etc)

•Music on hold and customizable message on hold

•Fax server (fax to and from email, individual fax numbers)

•Call transfer methods (not all systems do this the same)

•Transfer to external numbers

•Free calls to fleet mobiles

•Conversation recording

•Hotdesking (sign in with a PIN and any phone becomes your extension number)

•Call centre functionality

•Call reporting

•Call restrictions 

When choosing your phone system, consider not only the phones and what features that have, but consider the service you need to add to the phones, it is a package deal as far as your consider when it comes to pricing. The Telephone Systems includes both the physical phones and the service attached to those phones.